It’s important that every document that is mailed or faxed has the individual’s Social Security number written on it. You can create multiple index.html and login.js files for multiple logon page for each VPN virtual server. Example: If a birth certificate for a child is mailed or faxed, it must have the Social Security number for that child written on the birth certificate in order for it to be displayed in the list.In this example, you may see only “Verification”.įor a document to display, it must include a Social Security number that matches the Social Security number of the household member that the document is about. Example : If you fax or mail 4 documents together - e.g., a copy of a bank statement, 2 pay stubs, and a birth certificate - you will only see the name of 1 of those Document Categories in the list.Because of this, it’s a good idea to check the list first for a “Date Received” around the time you think it was sent in, rather than first checking by “Document Type.” Instead you will only see the name of 1 of the documents. If multiple documents were sent in 1 fax or mailing, you will not see all of those documents in the list. Through an innovative Island Health program called Community Virtual Care. You should see 1 line in the list for each individual document or group of documents mailed or faxed. MyHealth is a secure website that gives you convenient access to Island. The list contains document information, but does not show a copy of the actual document(s).Document information will display in the list for 18 months.Some additional notes regarding the Documents list: Note: The date will typically be within 48 hours for faxed documents and within 1 week for mailed documents. The Virtual Gateway serves as a single access point for a variety of Executive Office of Health and Human Services (EOHHS) programs including health care. Date Received: The date the document (or group of documents) was received at MassHealth. The Virtual Gateway provides management and reporting tools which allows the provider community to deliver client services more quickly and effectively.Status of document: Processed (has a disposition) or Unprocessed (does not have a disposition).Document Category, e.g., verification (such as income, citizenship, etc.).Who the document pertains to (which household member).A " Documents" area displays in My Account Page when viewing health insurance information.
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